Terms & Conditions

1. Detailed description of goods and/or services

DHG Golf Concepts (Pty) Ltd is a business that sells unique Golf products as well as provide a service of club fittings and golf swing analysis.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 10 days and delivery confirmed by way of email communication. 

3. Export restriction 

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by DHG Golf Concepts (Pty) Ltd is subject to availability. In cases of unavailability, DHG Golf Concepts (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

5. Customer Privacy policy

DHG Golf Concepts (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). Read our Privacy Policy.

6. Payment options accepted

Payment may be made via Visa and MasterCard.

7. Card acquiring and security

Card transactions will be acquired for DHG Golf Concepts (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by DHG Golf Concepts (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

DHG Golf Concepts (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and DHG Golf Concepts (Pty) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

DHG Golf Concepts (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by a private company based in South Africa trading as DHG Golf Concepts (Pty) Ltd and with registration number 2019/624718/07.
(Directors: S. Meyer, M. Lacueva, D. Geldenhuys).

14. DHG Golf Concepts (Pty) Ltd contact details

Company Physical Address: 35 Linksfield Road, Edenvale, South Africa
Email: fittings@golfconcepts.co.za
Telephone: 063 100 4290